Shipping and Delivery Policy
Thank you for shopping with us! We strive to ensure a smooth and efficient shipping process for all of our customers. Please take a moment to review our shipping and delivery policy.
1. Processing Time
All orders are processed within [2] business days (excluding weekends and holidays). Orders are not shipped or delivered on weekends or holidays. You will receive an email confirmation once your order has been processed and shipped.
2. Shipping Methods and Delivery Times
We offer various shipping methods to suit your needs. The delivery time depends on the shipping method you choose at checkout and your location.
- Standard Shipping: [7-8] business days
- Expedited Shipping: [7] business days
- Express Shipping: [6] business days
- International Shipping: [X] business days (varies by destination)
Please note that delivery times may vary due to circumstances beyond our control, such as weather delays, customs clearance, or shipping carrier delays.
3. Shipping Rates
Shipping rates are calculated based on the weight, size, and destination of your order. You can view the estimated shipping cost at checkout before completing your purchase.
For international shipments, additional fees such as customs duties or taxes may apply. The customer is responsible for these additional costs.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to track your package. You can use this number to monitor the status of your shipment through the carrier’s website.
5. Shipping Restrictions
We currently ship to the following locations: [Nagaland ]. If your shipping address is outside of these locations, please contact our customer service team at [contact info] for assistance.
We do not ship to P.O. boxes or APO/FPO addresses.
6. Delivery Issues
If your package is lost, damaged, or delayed during transit, please contact our customer service team at [customer service contact]. We will work with the carrier to resolve the issue as quickly as possible.
If you provided an incorrect shipping address at checkout, please notify us immediately so we can assist with making corrections before your order ships.
7. Return and Exchange Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please refer to our [Return and Exchange Policy link] for instructions on how to return or exchange items.
8. Customer Support
If you have any questions about your order or need assistance, please contact our customer service team at [toysex238@gmail.com] or [+91 9694408946]. We’re here to help!