Common Questions
Everything you need to know about our products, privacy, and shipping.
Customers choose us because we offer:
Discreet Packaging
Secure Payments
Delivery Across India
Quality Adult Products
Easy Ordering
Customer Support
Wide Selection of Adult Toys and Sex Dolls
Discreet Packaging
Secure Payments
Delivery Across India
Quality Adult Products
Easy Ordering
Customer Support
Wide Selection of Adult Toys and Sex Dolls
Yes.
Our customer support team is available to help with:
Product questions
Order updates
Delivery issues
Returns
Payments
Our customer support team is available to help with:
Product questions
Order updates
Delivery issues
Returns
Payments
If your payment fails:
Check your internet connection.
Verify your payment details.
Try another payment method.
If the amount was debited but the order wasn't confirmed, contact customer support.
Check your internet connection.
Verify your payment details.
Try another payment method.
If the amount was debited but the order wasn't confirmed, contact customer support.
Orders may be cancelled before shipment.
Once dispatched, cancellation may not be possible.
Once dispatched, cancellation may not be possible.
Yes.
We use secure checkout and protect customer information according to our Privacy Policy.
Your information is never displayed on shipping labels.
We use secure checkout and protect customer information according to our Privacy Policy.
Your information is never displayed on shipping labels.
For beginners, many customers choose:
Bullet Vibrators
Mini Vibrators
Male Masturbators
Water-Based Lubricants
Beginner Couples Toys
Bullet Vibrators
Mini Vibrators
Male Masturbators
Water-Based Lubricants
Beginner Couples Toys
Silicone dolls generally offer firmer texture, greater durability, and easier cleaning.
TPE dolls are typically softer and more flexible.
The best choice depends on your personal preference and budget.
TPE dolls are typically softer and more flexible.
The best choice depends on your personal preference and budget.
Yes.
We offer various types of sex dolls, including:
Silicone Sex Dolls
TPE Sex Dolls
Mini Dolls
Torso Dolls
Availability varies by product.
We offer various types of sex dolls, including:
Silicone Sex Dolls
TPE Sex Dolls
Mini Dolls
Torso Dolls
Availability varies by product.
For hygiene and safety reasons, opened or used intimate products cannot be returned.
Unopened products that arrive damaged or incorrect may qualify under our return policy.
Unopened products that arrive damaged or incorrect may qualify under our return policy.
Please contact us within 24 hours of delivery with photos of the package and product.
We'll review the issue and provide a replacement or other resolution according to our Return & Refund Policy.
We'll review the issue and provide a replacement or other resolution according to our Return & Refund Policy.
Yes.
Once your order is shipped, you'll receive tracking details so you can monitor delivery progress.
Once your order is shipped, you'll receive tracking details so you can monitor delivery progress.
yes.
You can place an order as a guest or create an account to track your orders more easily.
You can place an order as a guest or create an account to track your orders more easily.
Yes. Many of our products are designed for couples, while others are intended for solo use.
Please check the product description before purchasing.
Please check the product description before purchasing.
We aim to provide quality products from trusted manufacturers. Product descriptions include brand and material information whenever available.
We source products made from commonly used body-safe materials such as silicone, ABS plastic, TPE, and other materials depending on the product. Please check the individual product description for material details.
Wash the toy before and after use using warm water and mild soap or a toy cleaner.
Allow it to dry completely before storing.
Allow it to dry completely before storing.
For most silicone products, water-based lubricant is recommended.
Always check the product description for compatibility.
Always check the product description for compatibility.
Yes. We recommend using products according to the instructions provided. For silicone toys, water-based lubricant is generally recommended to help preserve the material.
We accept:
UPI
Debit Cards
Credit Cards
Net Banking
Wallets
Cash on Delivery (where available)
UPI
Debit Cards
Credit Cards
Net Banking
Wallets
Cash on Delivery (where available)
Yes. Cash on Delivery is available for eligible products and serviceable PIN codes.
Most orders are processed within 24–48 hours.
Typical delivery time:
Metro cities: 4–5 business days
Other cities: 5–7 business days
Remote locations: 5–10 business days
Actual delivery depends on your location and courier service.
Typical delivery time:
Metro cities: 4–5 business days
Other cities: 5–7 business days
Remote locations: 5–10 business days
Actual delivery depends on your location and courier service.
No. The outer package does not reveal the contents. Delivery personnel cannot identify what is inside the parcel.
Yes. Every order is shipped in plain, unbranded packaging without product names or adult-related labels. Your privacy is our priority. Discreet packaging is a common expectation among shoppers and reputable adult retailers.
Yes. We deliver to most cities and towns across India through trusted courier partners. Delivery availability depends on your PIN code.
Yes. Adults in India can legally purchase and use sex toys for personal use. We sell products intended for adults aged 18 years and above.
Still have questions?
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