Common Questions

Yes, 100%. We use plain brown boxes or envelopes with no mention of our website name or the contents. The sender name will be something neutral like "STI Logistics".

We usually ship within 24 hours. Delivery takes 3-5 business days for metro cities and 5-7 days for other locations across India.

Absolutely. We only sell products made from medical-grade silicone, TPE, or other body-safe materials that are phthalate-free.

Due to the intimate nature of our products, we do not accept returns once the security seal is broken. However, we offer a replacement for any manufacturing defects reported within 48 hours of delivery.

We recommend using a specialized toy cleaner or mild antimicrobial soap with lukewarm water. Always dry your toys before storing them in a cool, dry place.